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H-9：have half a mind 做事半心半意

A:We received a complaint from a customer saying that you had half a mind in your work.
A:我们收到一份顾客的投诉，说你在工作中敷衍塞责。

B:It's not my fanlt. She's just making a big fuss about nothing.
B：那不是我的错。她只不过是小题太做。

A:We'll have an investigation. But I would remind you that customers are always right. I want you to remember this.
A:我们会调查此事的。但我要提醒你，顾客永远都是对的。希望你记住这一点。

B:Yes, manager.
B：是，经理。